
CallHealth
A leading FMCG companies in India operating in beauty and healthcare spaces. Emami was seeking
From concept to commercialization of a genomics-driven healthcare ecosystem
As genomics reshapes healthcare from reactive treatment to predictive, personalized care, the real challenge is not technology adoption — it is translating complex scientific capability into usable, scalable solutions. GenePowerX was envisioned to bring genomic testing closer to real-world healthcare, but realizing that vision required building a connected ecosystem bridging science, clinicians, patients, and continuous engagement. IMC was engaged to lead this transformation from concept to commercialization.
GenePowerX had a strong scientific foundation but no clear pathway to market:
The opportunity demanded not just a launch strategy, but the design of a new engagement model for genomics adoption.
IMC operated as an embedded strategic and execution partner — an extended Chief Marketing and Growth office — covering strategic direction and positioning, end-to-end marketing and communication, sales enablement and field activation, and full-scale execution across digital, content, and engagement layers. This integrated role ensured continuity from concept through adoption.
Restructured scientific data into clinically relevant narratives, consumer-friendly insights, and decision-support communication frameworks — making genomics accessible to both clinicians and patients.
Positioning within personalized and preventive healthcare; stakeholder segmentation across patient, clinician, and partner groups; tailored communication architecture; and a phased market-entry and growth strategy focused on long-term adoption.
Scientific and consumer content; product communication and educational materials; video-led communication for product understanding, sales training, and consumer awareness; digital and social media strategy; integrated campaigns and PR; and support for sales-force strategy, recruitment, and enablement.
Embedded knowledge into user journeys, created continuous engagement touchpoints, reinforced communication across digital and field channels, and enabled both clinical and consumer usage pathways — shifting the model from awareness-driven to adoption-led.
GenePowerX was not introduced as a standalone product. It was developed as a knowledge-led, experience-driven, system-enabled ecosystem — with IMC enabling the transition from concept to commercialization, and from information to adoption.

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